Tuesday, August 21, 2001

Web Bugs Might Bite Back at Marketers
Some marketers may be violating their privacy policies or collecting consumer data without permission by using Web bugs on their Web sites, according to a study released this week.

Titled "Web Bugs -- A Study of the Presence and Growth Rate of Web Bugs on the Internet," the study was conducted by Internet site tracking firm Cyveillance Inc. Cyveillance gathered data from more than 1 million Web pages and compared a random sample of pages from 1998 and 2001.

Web bugs, also known as clear GIFs or 1-by-1 pixels, are graphics embedded in Web pages or in e-mail messages that can track site visitors or readers of e-mail.

While Web bugs can be used for such benign purposes as tracking the number of visitors to a Web page, its potential for collecting more detailed information worries privacy advocates.

The Privacy Foundation, a nonprofit consumer education group and privacy watchdog, has said the use of Web bugs is tantamount to illegal wiretapping.

Data that can be collected by Web bugs include IP addresses, the URL of the Web page location of the Web bug on it, the time and date it was served, the type of browser used to retrieve the Web bug and previously set cookie values.

It is through cookie values that marketers using Web bugs could collect data such as personally identifiable information and transactional information.

"The results of this study emphasize what we're seeing everyday -- companies want to earn and retain the trust of their customers, and an association with Web bugs has the potential to seriously undermine those efforts," Panos Anastassiadis, president/CEO of Cyveillance Inc., Arlington, VA, said in a statement.
http://www.imarketingnews.com/cgi-bin/artprevbot.cgi?article_id=16686

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