ZDNet: Story: Hey, geeks! Build us a computer we can really use
Remember the commercial where Avery Brooks (that's Captain Sisko for you Star Trek fans) asks: "Where are the flying cars?" A similar question could be asked about computers: Why don't computers do what we want them to do?
http://www.zdnet.com/anchordesk/stories/story/0,10738,2844884,00.html