The Black Holes of Tech

“We've all experienced technical conundrums—bizarre behavior exhibited by our computers, or MP3 players, our phones, or some other piece of electronic wizardry. By all rights, technical stuff is rooted in logic, so strange things shouldn't happen, but they do. We're not talking about stuff that happens to everyone; a bad device driver, for instance, can ruin life for every user who owns the affected part. We mean stuff that only happens to the few, the ones who call tech support and baffle everyone to whom they speak from the lowly key puncher to the senior geek in charge.

We're here to tell you that you're not alone. We've been baffled, too. Read on, to delve into times when the armies of ExtremeTech and Ziff-Davis itself—known the world over for technical proficiency—thought they woke up in the Bermuda Triangle.”

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http://www.extremetech.com/article2/0,1697,2154190,00.asp